Politeness is commonly defined as a system of interpersonal relations designed to facilitate interaction by minimizing the potential for conflict and confrontation inherent in all human interchange (cf. Lakoff 1973). Building on this, Brown and Levinson’s (1987) classic theory of politeness centers on the concept of protecting one’s “face” or… Read more“DO WE MITIGATE FACE-THREATENING ACTS EVEN WHEN COMMUNICATING WITH FACELESS ROBOTIC ARMS? POLITENESS STRATEGIES IN HUMAN-ROBOT VS. HUMAN-HUMAN INTERACTION”